Changelog

The honest record of what's new in KnowLocal. Newest first.

July 2026, email-only

• Telegram retired. The Telegram bot (free audits + weekly-task delivery) has been retired; email is now the single delivery channel for everyone. If you'd connected Telegram, your weekly task and monthly re-scan continue by email exactly as before, nothing else changes.

June 2026, the paid companion launches

• Help Centre + a support centre: plain-English guides, and a /support form (with screenshot upload) so you can reach a real person who replies by email.
• KnowLocal runs on credits: a weekly companion funded per use: one expert task a week, a monthly re-scan, competitor tracking. Every new account starts with £5 of free credit; a basic scan is 1 credit, a PRO scan 3, a weekly task 2. Credits never expire and there is no subscription.
• Weekly task emails now include last week's task tracker (one-click "mark done"), a "since your scan" progress strip, and your live report link.
• Strategy agent + knowledge layer: tasks are validated against current local SEO / AI-search / reputation guidance, so advice never goes stale.
• Email-to-audit: email a Google link to our scan address, reply with the code we send, and your report comes straight back.
• Telegram channel: send a Google link to the bot for a free audit in chat, and connect your chat to get weekly tasks with one-tap completion.
• Stripe checkout for credit packs, top-up lands in your wallet as soon as payment clears.
• Clear refund policy: Credit packs are sold via Stripe Checkout, see our Terms for refunds, chargebacks, and your statutory rights.

Earlier in 2026

• Competitive scoring: your score now reflects how you compare to nearby businesses, not just whether your profile fields are filled in.
• AI-search readiness: every report shows how AI assistants (ChatGPT, Gemini, Google AI) are likely to see your business.
• Customer-view comparison: what a potential customer actually sees when they compare you side-by-side with rivals on Google.
• Industry intelligence: reports speak your industry's language (dentists, solicitors, salons, restaurants, trades and more).
• Branded PDF reports and durable shareable report links.