Contact

KnowLocal by GroLocal is a brand of Infonaut Ltd (England & Wales).

For support, privacy requests, or anything else, email privacy@knowlocal.io — we read every message and respond to privacy requests within one month.

Credits & billing

Questions about credit packs, your balance, or our refund policy? Email privacy@knowlocal.io — we respond fast, and we'd always rather fix a problem than argue about it.

Legacy KnowLocal Plus

If you are on a historical Plus membership, email privacy@knowlocal.io with your purchase email — we will help. New customers should use /credits.