Help Centre
Plain-English guides to local visibility — written for busy owners, not marketers. No jargon, no fluff.
What is a Google Business Profile audit (and why every local business needs one)
A plain-English guide to GBP audits: what gets checked, why your score matters, and how it wins you customers.
How to get more Google reviews (the way that actually works)
The practical, policy-safe routine UK local businesses use to grow review volume.
What is local AEO? How AI assistants decide which local business to recommend
AEO (answer engine optimisation) for local businesses: how ChatGPT, Gemini and Google AI pick who to recommend, in plain English.
How to rank higher on Google Maps: the 5 levers that move local ranking
The practical levers behind Google Maps ranking — relevance, distance and prominence — explained for busy owners.
How KnowLocal Plus works: one expert task a week, for a year
What you get with KnowLocal Plus, how the weekly tasks and monthly re-scans work, and what it costs.
The 7 most common Google Business Profile mistakes (and quick fixes)
Unclaimed profiles, wrong categories, dead hours, stale photos — the mistakes costing local businesses customers, with fixes.
Run your free audit
See exactly where your business stands — free, in 60 seconds.
Run free audit or see KnowLocal Plus →