Help Centre
Plain-English guides to local visibility — written for busy owners, not marketers. No jargon, no fluff.
What is a Google Business Profile audit (and why every local business needs one)
A plain-English guide to GBP audits: what gets checked, why your score matters, and how it wins you customers.
How to get more Google reviews (the way that actually works)
The practical, policy-safe routine UK local businesses use to grow review volume.
What is local AEO? How AI assistants decide which local business to recommend
AEO (answer engine optimisation) for local businesses: how ChatGPT, Gemini and Google AI pick who to recommend, in plain English.
How to rank higher on Google Maps: the 5 levers that move local ranking
The practical levers behind Google Maps ranking — relevance, distance and prominence — explained for busy owners.
How KnowLocal Plus works: one expert task a week, for a year
What you get with KnowLocal Plus, how the weekly tasks and monthly re-scans work, and what it costs.
The 7 most common Google Business Profile mistakes (and quick fixes)
Unclaimed profiles, wrong categories, dead hours, stale photos — the mistakes costing local businesses customers, with fixes.
How to delete your data (your right to erasure)
KnowLocal stores the minimum, never sells it, and removes it on request. Here’s exactly how to ask — and what gets deleted.
Connect KnowLocal to Claude Desktop, Cursor, or any MCP client
Step-by-step: run a scan, mint your API key at /connect, paste the config, and call KnowLocal tools from your AI assistant.
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